Return & Refund Policy

We at Fallen Fathers Apparel want you to be completely satisfied with your purchase. If you are not happy with your order, we are happy to offer a return or exchange under the following conditions.

1. Return Eligibility

  • Items must be returned within 30 days of the delivery date.
  • Items must be unworn, unwashed, and in their original condition with all tags attached.
  • For hygiene reasons, all final sale items (e.g., clearance items) are not eligible for return or exchange unless faulty.

2. Return Process
To initiate a return, please follow these steps:

  1. Contact us within the 30-day window at contact@fallenfathersapparel.com with your order number and the items you wish to return.
  2. We will provide you with a Return Merchandise Authorization (RMA) number and instructions on where to send the package.
  3. Ship the item(s) back to us in their original packaging, including the RMA number inside the package. We recommend using a trackable shipping service.

3. Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to the original method of payment within 5-10 business days. Please note that your bank or credit card company may take additional time to post the refund to your account.
  • Please note: The original cost of shipping is non-refundable. You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item shipped).

4. Exchanges
We currently offer exchanges for a different size of the same item, subject to availability. Please contact us at contact@fallenfathersapparel.com to check stock availability for your desired size.

5. Damaged or Incorrect Items
We take great care in ensuring your order is correct. If you receive a damaged, defective, or incorrect item, please contact us immediately at (973) 406-9065 or contact@fallenfathersapparel.com. We will apologize for the error and arrange for a prepaid return shipping label and a prompt replacement or refund.

6. Return Shipping Address
Please do not ship returns to our phone number address. After contacting us, you will receive the correct shipping address for your return.

Contact Us:
For any questions regarding our return policy, please contact us at:
Email: contact@fallenfathersapparel.com
Phone: (973) 406-9065